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Privacy Policy

Effective Date: 2/4/2025
Last Updated: 2/4/2025

1. Introduction

Welcome to Spots to Sparkles ("Company," "we," "us," or "our"). We respect your privacy and are committed to protecting your personal information.

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website www.spotstosparkles.com, contact us, or use our residential and commercial cleaning services in Olympia, Washington and surrounding areas.

By using our website or services, you consent to the data practices described in this policy.

2. Information We Collect

A. Personal Information You Provide

When you contact us, request a quote, or book a service, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Home or Business Address

  • Service Preferences

  • Payment Information (processed through a third-party payment processor, if applicable)

B. Automatically Collected Information (Via Wix & Cookies)

When you visit our website, Wix’s analytics tools and cookies may collect:

  • IP address

  • Browser type and version

  • Device information (desktop/mobile)

  • Pages visited and time spent

  • Referring website (if applicable)

  • Cookies and tracking data

These tools help us improve website performance and user experience.

3. How We Use Your Information

We collect and use your information for the following purposes:

  • Service Fulfillment: To schedule and provide cleaning services.

  • Customer Support: To respond to inquiries and provide assistance.

  • Billing & Payments: To process payments securely (if applicable).

  • Website Improvement: To analyze user behavior and improve our site.

  • Marketing & Communication: To send service reminders, promotions, and updates (only if you opt in).

4. Cookies & Tracking Technologies

We use cookies and similar technologies on our website to enhance user experience. Some cookies are essential for site functionality, while others help us analyze site traffic or provide targeted marketing.

A. Types of Cookies We Use:

  • Essential Cookies: Required for the website to function (cannot be disabled).

  • Analytics Cookies: Help us understand website traffic and performance.

  • Marketing Cookies: Used for remarketing and advertising.

B. Cookie Banner & User Control

Since we use Wix, our website will include a cookie consent banner, allowing users to:
✅ Accept all cookies
❌ Reject non-essential cookies
⚙️ Customize cookie preferences

You can also manage cookies in your browser settings.

5. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Wix & Integrated Services: Our website is hosted on Wix, which may process certain data (e.g., IP addresses, form submissions) per Wix’s Privacy Policy (wix.com/about/privacy).

  • Payment Processors: If you make payments through our website, your payment details will be processed by a secure third-party payment gateway (e.g., Wix Payments, Stripe, PayPal).

  • Legal Compliance: If required by law, we may disclose information to regulatory authorities or law enforcement.

6. Data Security & Retention

We implement appropriate security measures to protect your personal information. However, no online transmission is 100% secure, so we encourage you to use strong passwords and avoid sharing sensitive details via unsecured channels.

Data Retention

  • We store your personal data only as long as necessary to provide services and comply with legal requirements.

  • If you request deletion of your data, we will securely remove it unless legally required to retain it.

7. Your Rights & Choices (Washington State Compliance)

Under Washington State privacy laws, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (unless legally required to retain it)

  • Withdraw consent for marketing emails

To exercise these rights, please email us at support@spotstosparkles.com with your request.

8. Third-Party Links & Services

Our website may include links to third-party websites (e.g., social media, payment processors). We are not responsible for their privacy policies, so please review their terms separately.

9. Children's Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal data from minors. If we become aware of such data collection, we will delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date." If changes are significant, we may notify you via email or website announcement.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Spots to Sparkles
📧 support@spotstosparkles.com
🌐 www.spotstosparkles.com

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Proudly Serving Olympia, Washington

© 2017 by Spots to Sparkles

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